When will I receive my report?

When will I receive my report?

There are 2 reasons why your report may not be available:
  1. You will be receiving a hard copy report in a classroom or coaching setting.
  2. It has not been 3 business days since the deadline date expired.
If you still believe that this is an error then please submit a support ticket.

    • Related Articles

    • Will I receive a printed copy of my feedback report?

      Whether or not you receive a PDF and/or printed version of your feedback report depends on your project administrator and agreement with your vendor. If you received a PDF version of your report, you may not be getting a printed version. We suggest ...

    • I downloaded the PDF of my report but cannot open it. What's wrong?

      In order to view the PDF version of your feedback report, you will need to have Acrobat Reader 5.0 or higher. If you do not have the reader, you will need to download it from the "View Feedback Report" page or from the URL below. If you do have ...

    • I distributed a survey to the wrong person. How can I remove them?

      If you have added a rater in error or would no longer like to request their feedback, you can remove the rater from your list. You can remove raters from the Invite and Remind raters tab by selecting the Remove button on the right side of their ...

    • My account is locked, how do I unlock it?

      For security purposes, your account will be locked after 3 failed password attempts. To unlock your account, please Submit a Request or contact our Support team for assistance.

    • What are session cookies?

      Did you receive the error message, 'This web site requires that your browser accept session cookies. It appears that your browser is either unable to accept cookies or has been configured to not accept cookies.'? The TruScore® Assessment Portal and ...